Privacy Policy

  1. Smart QRscannner ("we," "us," "our") promotes the personal information protection of the users ("users") of our website and smartphone apps ("our services"). To this end, we establish the following personal information protection policy ("this policy") as well as a system for protecting personal information, ensuring all employees are aware of the importance of protecting personal information and are thoroughly involved in protecting personal information.

    ■ Collected information

    ・Information about the user's use of our services

    We automatically obtain information on how users use our services. This includes cookies, advertising identifiers, pages users visit on our services, time spent on those pages, links on our services that users click on (including advertisements), and other statistical data.

    ・Information sent from the user's device

    We acquire information (user settings, OS name, etc.) transmitted from the user's mobile device when using our services.

    ・Information from external partners

    We may collect information about users (age, gender, region of use, etc.) from advertisers, media, and other external partners.

    ■ Management of personal information

    We will take the necessary measures to prevent unauthorized access, loss, damage, falsification, or leakage of the user's personal information. These measures include maintaining a security system, establishing a management system, thoroughly educating employees, and implementing safety measures to strictly manage personal information. We also do not transmit or store any information entered by users (text, numbers, attached images) to our servers or external services. However, we may send data to iCloud provided by Apple Inc. or Google Drive provided by Google Inc. only if the user wishes to use the backup service.

    The personal information we collect is behavioral analysis data, such as which screens are used and for how long, and advertising identifiers. Our security system ensures that data entered by users is not stored.

    ■ Purpose of using personal information

    Personal information received from users will be used for the following purposes:

    ・Provision, improvement, and development of our services

    We use the collected information to operate, provide, maintain, protect, evaluate, and improve our services, develop new services, and protect the rights and interests of our users and our company. This may include conducting surveys, analyzing information, and delivering optimized advertisements.

    ・Communications with users

    We use user information for marketing communications, such as announcements about our services, and to inform users about our policies and terms. It is also used to reply to inquiries from users.

    ■ Information on ad serving

    Our service uses Google's Google AdMob to distribute and display advertisements. Google AdMob will provide Google with information about events when users trigger certain aspects of user properties and the ads they see. Based on this information, Google Inc. will select and display ads with content that is highly relevant to the user in apps that implement Google AdMob.

    For more information about user properties and event information that may be obtained by Google, please refer to the link below.

    ■ Information on measurement of user trends

    To improve our services, we use Google's Google Firebase to measure user trends for our services. Google may set up its own IDs or read existing device IDs in order to obtain data. During such cases, we will automatically transmit information such as your IP address and the content of your operation to Google. (We will not send any letters, numbers, or images that you enter, but only the screens, buttons, etc. that you interacted with) We may use such information in our services or to understand their usage conditions.

    For more information about how Google handles data in Google Firebase, please refer to the Google Firebase Terms of Service and Google's Privacy Policy.

    ■ Storage period of personal information

    We will retain and use personal information for the period necessary to achieve the purpose of use.

    ■ Revisions to the Privacy Policy

    If we revise the content of its Privacy Policy, we will post the revised Privacy Policy on our website or our services. For changes to content that require user consent under the law, we will obtain the relevant user's consent in a manner prescribed by us.

    ■ Security measures for personal information

    We take all possible measures for security to ensure the accuracy and safety of personal information.

    ■ Compliance with and review of laws and regulations

    We will comply with Japanese laws and regulations and other norms applicable to personal information and will review and improve the contents of this policy as necessary.

    ■ Inquiries

    If you have any questions about our handling of personal information, please contact us at the following address.

    [email protected]

  2. What information we collect about VPN use:

    1.Personal Information:

    We do NOT collect any Personal Information about you. “Personal Information” means personally identifiable information, such as your name, email address, physical address, calendar entries, contact entries, files, photos, etc.

    2.Non-Personal Information:

    We collect non-personal information about your use of our Apps and aggregated information regarding the usages of the Apps. “Non-Personal Information” means information that is of an anonymous nature, such as the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the list of system applications and currently installed applications, and information about the way you use the Application.

    3.Location information:

    When you use VPN, we may collect and process information about your location. We use various technologies to determine location, including IP address and other sensors. The collection and use of location information is to enable us providing you better service (i.e. connect your device to the most suitable VPN server based on your location, so that you’ll have better and faster connection). We do not store or share your true IP address or use the IP address for any other purposes such as associating the IP address with your browsing information or online activities when using our VPN service.


    We are very concerned about safeguarding the confidentiality of your information. We do not collect Personal Information, and we employ administrative, physical and electronic measures designed to protect your Non-Personal Information from unauthorized access and use.

    5.Your Privacy

    We do NOT store or retain any personal information that can be used to identify you (the end user), unless specifically stated in the application (for example, an e-mail address used for account registration). No data specific to the end user will be shared or sold to third parties. We have no interest in housing and storing users personal information or data. We do not track your browsing history.

    6.Contact Information

    If you have any questions or comments about this Privacy Policy, or any other issues regarding our apps or services, please contact us at [email protected].